53-25 Metropolitan ave, Ridgewood, New York 11385
Mon-Fri 06:00 AM - 11:00 PM / Sat-Sun 6:00AM - 12:00AM
Schedule Pick-Up
Schedule Pick-Up
53-25 Metropolitan ave, Ridgewood, New York 11385
Mon-Fri 06:00 AM - 11:00 PM / Sat-Sun 6:00AM - 12:00AM
Home / Privacy & Policies

Privacy & Policies

Privacy Policy for Fold New York App

Effective Date: 06/10/2023

At Fold New York, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our app for laundry and dry cleaning pickup and delivery services.

1. Information We Collect

When you use the Fold New York app, we may collect the following types of information:

– Name: We collect your name to personalize your account and provide a more tailored experience.

– Contact Information: This includes your phone number, street address, and email address. We use this information to facilitate order pickup and delivery and to communicate with you regarding your laundry or dry cleaning service.

– Payment Information: We securely collect and store your payment information to process transactions for the services you request.

2. Use of Information

We use the information collected for the following purposes:

– Service Provision: We use your contact information and address to facilitate the pickup and delivery of your laundry and dry cleaning orders.

– Communication: We may use your contact information to communicate with you regarding order updates, service-related notifications, promotions, and customer support.

– Payment Processing: Your payment information is used solely for processing transactions related to the services you request.

3. Data Security

We take appropriate measures to ensure the security and confidentiality of your personal information. We implement industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal information only for as long as necessary to provide the services you request and comply with legal obligations. Once your information is no longer required, it will be securely deleted or anonymized.

5. Information Sharing

We do not sell, trade, or disclose your personal information to third parties without your explicit consent, except in the following circumstances:

– Service Providers: We may share your information with trusted third-party service providers who assist us in delivering the requested services. These providers are obligated to protect your information and use it solely for the purposes of fulfilling their service obligations.

– Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

info@foldny.com

By using the Fold New York app, you signify your acceptance of this Privacy Policy.